Frequently Asked Questions
Answers to common questions about renting with Car24Rent Georgia.
Pricing and Payment
The rental price depends on the vehicle model and class, rental duration, and any additional options you choose. You can view the current price for each model on our website. Simply enter your rental period on the selected vehicle’s page, and the system will automatically calculate the total cost for you.
Yes, a $200 security deposit is required when you collect the vehicle. It serves as security against potential fines, damage, fuel shortages, or other expenses that may arise by the time the car is returned.
You can pay for your rental in cash, by bank card (including cards issued by Russian banks), bank transfer, cryptocurrency, or via a payment link. We’ll confirm all the details in advance, including the total rental cost, payment method, deposit amount, and any additional options, before you sign the agreement and receive the vehicle.
How to Book a Car
To arrange your rental, we’ll need photos of your passport and driver’s license, including both sides, so we can verify your driving experience. We’ll then prepare the rental agreement and confirm all the details with you, including the vehicle, rental period, and pick-up and return locations.
Start by choosing a vehicle on our website or contact our manager in whichever way is most convenient for you: via WhatsApp, Telegram, request a call from us, or phone. Once all the rental details are confirmed, we’ll ask you to provide photos of your passport and driver’s license, which are required to prepare the rental agreement. We’ll then take care of the paperwork, and your chosen car will be ready for you at the agreed location and at a convenient time.
Car Pick-Up and Return
Each rental day is calculated from the time the vehicle is handed over to you. For example, if you pick up the car at 7:00 PM, your rental day will end at 7:00 PM the following day. The exact pick-up and return times are specified in your booking and rental agreement.
Yes, you can receive the car at a location that’s convenient for you. Delivery within Tbilisi and to the city’s airport is free of charge. We can bring the car to your hotel, home, airport, or another agreed location. For more remote areas, an additional delivery fee applies: $100 one way to Batumi and Kutaisi, and $70 to Borjomi, Gudauri, and Upper Lars. We’ll confirm the delivery details and cost with you in advance.
Yes, returning the car in another city is possible, but this needs to be arranged in advance. For example, you can pick up the car in Tbilisi and return it in Batumi, Kutaisi, or even in Armenia. This is especially convenient for one-way trips, allowing you to continue your journey without having to return to your starting point.
Car Rental with a Driver
Yes, we offer chauffeur services, transfers, airport meet-and-greet, and driver support throughout your journey. This option is especially convenient for business trips, welcoming guests, airport transfers, or simply enjoying the journey without having to drive yourself.
Additional Driver
Yes, of course. Just let us know in advance, and each driver will need to provide the necessary documents. An additional driver costs $20 per day, which includes all necessary documentation and insurance for the entire rental period.
Child Seats and Accessories
Yes, of course, and completely free of charge. A child car seat is available upon request; we’ll select the appropriate one and have it installed before you collect the car. You can also request a phone holder and other useful accessories at no extra cost. Just let us know when making your booking.
Still Have Questions?
Feel free to contact our manager by phone, WhatsApp, Telegram, or request a call from us. We’ll be happy to answer your questions and explain everything related to your specific rental, including the route, rental period, payment, insurance, deposit, additional drivers, and any travel restrictions.
Car Insurance
The standard package includes CDW coverage (similar to comprehensive insurance). If the car is damaged through no fault of your own, simply contact the police and let us know, once your innocence is confirmed, the insurance will cover the damage. Damage caused by the driver, as well as damage from potholes, stones, and certain other road situations, is not included in the standard coverage. If you’d like extra peace of mind, extended coverage is available for 20% of the rental price.
Routes and Restrictions
There is no mileage limit, and you’re free to travel throughout Georgia — from Tbilisi and Kakheti to the coast and mountain regions. If you’re planning a challenging route, a mountain trip, an international border crossing, or returning the car in another city, please let us know in advance. We’ll help you choose a vehicle that’s best suited to your route.
Flexible Rental Periods
Yes, long-term rentals starting from one month are available in Tbilisi and other cities across Georgia. The terms are tailored to your needs, including the vehicle, price, payment arrangements, deposit, and any additional options.
Yes, you can return the vehicle before the end of the agreed rental period. Simply let our manager know in advance so we can arrange a convenient return time and location. Any adjustment to the rental price will depend on the terms of your agreement.